Does the company have a good rating on the Better Business Bureau (BBB) website? The BBB has regional and local offices that collect and process complaints. Check and see if the company you’re considering in the Philadelphia area for a security system is listed and whether or not any complaints have been filed. Just remember, BBB charges a fee for accreditation and annual monitoring of companies’ standards, and many companies choose not to be listed with the BBB. We have been an accredited member since 2011 with the BBB.
Are there online reviews? We have close to 700 positive reviews on Kudzu alone and many more on our google map listing. When there are several reviews, pay attention to the overall opinion from customers and then home in on individual reviews to uncover any specific problems (or advantages) you might want to ask about when interviewing the company.
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Consider these security camera features in your Metro Philadelphia Home:
Wired vs. wireless- Get the best of both worlds with the reliability and video quality of a wired security camera wtih the flexibility of a wireless security camera. The perfect mashup!
Indoor vs. outdoor usage- In order to install security cameras for the outdoors, the camera will need to be weatherproof to prevent moisture and dust from creeping in.
Pan-tilt-zoom ability- This feature will allow you to control the camera and Zoom in and Zoom Out.
Color vs. black and white- Color is preferred for most security systems but it comes at a cost. Black and white imaging is a bit cheaper and has enhanced night vision. Infrared security cameras can alter in and out of color, and black and white depending on the light conditions surrounding the area.
Bullet vs. dome camera- Dome cameras generally reside inside and bullet cameras take the outside. However, some exceptions may apply to this rule and your technician will supply you with proper advice.
Picture quality- A crisper picture/better resolution will let you see more descriptions on those you are viewing —details such as an intruder’s face, clothing, tattoos and license plate.